Stakeholders and their importance (WGR Lesson 4)(COSE Lesson 35)

Objectives

1. To explain where and how to locate potential stakeholders for the project
2. To explain the extended process to realize the solution system as a generic model for locating stakeholders
3. To explain the difference between
   • Customers and other stakeholders
   • Information and contractual communications between stakeholders and how to manage them
   • Stakeholder wants and needs
   • Direct and indirect stakeholders
   • Generic and specific stakeholders
4. To explain the degree of influence of each stakeholder on the requirements
5. To provide the opportunity to obtain 5 levels of knowledge in the updated Blooms taxonomy

Notes

• 0201 Stakeholders and their importance Notes (Version 1.1.3)

Readings

• 0202 Kasser, J. E. and Zhao, Y.-Y. Managing Complexity via the Nine Systems in Systems Engineering, proceedings of the 24th International Symposium of the International Council on Systems Engineering (INCOSE), Las Vegas, NV, 2014.
• 0203 Kasser, J. E., Zhao, Y.-Y. and Mirchandani, C. J., Simplifying Managing Stakeholder Expectations using the Nine-System Model and the Holistic Thinking Perspectives, proceedings of the 24th International Symposium of the INCOSE, Las Vegas, NV, 2014.